Help & Support – Frequently Asked Questions
Find answers to common questions and quick support for Event Photowall.
Event Photowall is the digital live photo wall for events of all kinds. Whether wedding, corporate event or birthday – guests upload photos via smartphone and see them instantly on screen. No app needed, GDPR-compliant and set up in minutes. Here we answer the most common questions about features, technology, pricing, data privacy, photo gallery, social wall, wedding features and the comparison with photo booths.
Use the search function above or select a category in the sidebar to quickly find the right answer. If your question is not answered here, you can reach our support team anytime via the contact form.
General
Event Photowall is a software that allows event guests to take photos with their smartphone that instantly appear live on a screen or projector. No app download needed.
No. Everything works directly in the browser (Chrome, Safari, etc.) via a QR code. No download, no login, no registration. This dramatically lowers the barrier – works with any smartphone.
Yes, our web app is optimized for all modern operating systems.
Event Photowall supports all common image formats (JPG, PNG, HEIC, WebP) as well as short videos. Uploads are automatically formatted for optimal display and can be moderated before publication.
Event Photowall was founded by Julian and Steffi from Halle (Saale), Germany. They rent out self-built photo booths in Berlin, Halle and Leipzig. While planning their own wedding, they realized how expensive and complicated existing event tools were. Through requests from across Germany, Event Photowall was born – an all-in-one solution: affordable, one-time payment, no subscription.