Let's talk about your event.
Have questions about setup, want to talk about a partnership or need a custom enterprise offer? Let's talk.
Contact Info
Office
Event Photowall
Smaragdweg 5, 06120 Halle (Saale)
Direct line to the tech team?
For technical emergencies during an event, please use the emergency number in your customer dashboard.
Go to Login →Why get in touch with us?
Sometimes a quick email beats hours of research. We are happy to help with questions about setting up your live photo wall, custom enterprise packages or branding adjustments for your event. Our support team is made up of real people who run events every single day - no chatbots, no scripted replies.
Typical reasons to reach out include technical questions about photo uploads, custom requests for moderation or layout of the live view, inquiries for multiple events per year, or billing arrangements via invoice instead of online payment. Press representatives, agencies and potential partners will also find the right channel here.
We process your inquiry in full compliance with GDPR on servers located in Germany. You will receive a personal reply within 24 hours on business days - for urgent technical emergencies during a live event please use the hotline number in your dashboard.
Other ways to reach us
Want to see the product in action? Book a free demo and we will walk you through the system in 15 minutes. Looking for quick answers first? Our FAQ section covers detailed explanations on privacy, upload limits, moderation and every supported device.